Effective Date: 08 October 2023
At TUSKERS TRANSPORT Express, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data. By using our services, you agree to the terms and conditions described herein.
1. Information We Collect
We collect the following types of information:
-Personal Information: This includes details such as your name, address, contact information, and other data necessary for the provision of our services.
Payment Information: When you make payments for our services, we may collect payment card information or other financial data required to process transactions.
Usage Information: We may collect information about how you use our website, mobile app, or services, including your interactions, preferences, and device information.
Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience and gather data about website usage.
2. How We Use Your Information
We use the collected information for the following purposes:
Service Delivery: To provide you with our transportation and delivery services as requested.
Customer Support: To respond to your inquiries, resolve issues, and provide efficient customer support.
Communication: To inform you about service updates, promotions, and other relevant information.
Analytics: To analyze and improve our services, website, and user experience.
Compliance: To comply with legal obligations and regulations.
3. Data Security
We employ robust security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We regularly update our security practices to maintain the confidentiality and integrity of your data.
4. Data Sharing
We may share your information with:
– Our trusted partners and couriers to fulfill your transportation and delivery requests.
– Legal authorities or regulatory bodies when required to comply with applicable laws.
We do not sell or rent your personal information to third parties.
5. Your Rights
You have certain rights regarding your personal information:
– You can access, update, or correct your personal information through your account settings.
– You can request the deletion of your data, subject to legal obligations.
– You have the right to opt out of marketing communications.
6. Changes to this Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post any revisions on our website, and the updated policy will be effective upon the revised effective date.
7. Contact Us
If you have questions, concerns, or requests related to your privacy or this policy, please contact us at: info@tuskerstransport.com.au .
By using our services, you signify your acceptance of this Privacy Policy. Please review this policy periodically for any updates or changes.